Privacy Policy

This Privacy Policy explains how opsfluencyclia.com (“we”, “us”) collects, uses, stores, and shares personal data when you visit our website and submit inquiries/forms.

1. Data controller and contact information

Provider: opsfluencyclia.com, legal form PE. Registration (EDRPOU) code: 89724477.

Address: 15 Velyka Zhytomyrska St, Kyiv, 01001, Ukraine.

Email: contact@opsfluencyclia.com · Phone: +380 972 527 0999.

If you contact us, we process your data to respond and to manage your request.

Legal basis: processing of personal data is governed by the Law of Ukraine “On the Protection of Personal Data” (Закон України “Про захист персональних даних” № 2297-VI).

2. What personal data we collect

  • Contact/lead data: name, email, phone number, and any details you provide in your message.
  • Account-free request data: information about your inquiry (e.g., topic, submitted form fields).
  • Technical data: IP address, browser type, device identifiers, approximate location (derived), pages viewed, and timestamps.
  • Cookies and similar technologies: certain technologies may be used to measure activity and improve the website, where applicable.

We collect data directly from you when you submit a form or contact us, and automatically via browser/server logs.

3. How we use personal data

  • To respond to your inquiries and provide requested information.
  • To manage interactions related to contracts concluded online (if applicable).
  • To improve website performance and user experience.
  • To maintain security, detect and prevent fraud and abuse.

We use and process personal data in accordance with the Law of Ukraine “On the Protection of Personal Data” (Закон України “Про захист персональних даних” № 2297-VI).

4. Legal grounds and consent

Depending on the context, we process personal data based on applicable legal grounds, including your consent where required by law (for example, for certain cookie/tracking uses).

For distance/online arrangements with consumers, we provide required information about the seller/provider before concluding a contract, in line with the Law of Ukraine “On Consumer Protection” (Закон України “Про захист прав споживачів”).

For electronic commerce, where applicable, relevant provider identification and contract-related information are provided in line with the Law of Ukraine “On Electronic Commerce” (Закон України “Про електронну комерцію”, Закон України “Про електронну комерцію” № 675-VIII).

5. Cookies and similar technologies

If we use cookies or similar technologies that involve personal data processing, such processing is handled under the Law of Ukraine “On the Protection of Personal Data” (Закон України “Про захист персональних даних” № 2297-VI).

You may manage cookie preferences in your browser settings. Where consent is required, we will present appropriate choices.

6. Sharing of personal data

We may share personal data with service providers only to the extent necessary to operate the website and deliver requested services (for example, hosting or technical support). Such providers act under agreements and applicable confidentiality/security requirements.

We may also disclose personal data if required by law or to protect our rights and safety.

7. Data retention

We keep personal data only for as long as necessary for the purposes described in this Policy, unless a longer retention period is required by applicable law.

8. Your rights

Under applicable Ukrainian law, you may have the right to access your personal data, request correction, request deletion (when conditions are met), and object to certain processing.

To exercise your rights, contact us at contact@opsfluencyclia.com or by phone at +380 972 527 0999.

9. Security

We implement organizational and technical measures designed to protect personal data against unauthorized access, loss, alteration, or disclosure. No method of transmission or storage is 100% secure.

10. International transfers

If personal data is processed in locations outside Ukraine, we take steps to ensure that such processing is carried out in accordance with applicable Ukrainian data protection requirements.

11. Updates to this Policy

We may update this Policy from time to time. The updated version will be posted on this page.

This Privacy Policy is written for users in Ukraine and uses the information framework required for personal data processing.